communicating strategically

This topic talks about the basic theory behind all communication, whether individual or organizational in nature. Much of this theory comes from ideas generated thousands of years ago by Aristotle. Recently communication experts have adapted these same theories to individuals as they communicate in writing and orally. The other points discussed are how communication theory developed as well as how that theory can be used to establish communication strategies in organizations.The basic theory of communication goes back thousand of years ago to Aristole. Today communication experts are using this theory.In The Art of Rhetoric we find the roots of modern communications. In ancient Greece, what we call communication was referred to as rhetoric.

Aristotle’s model had three components:

· Its constituencies

· The organization

· Message

Organizations from all sectors such as IBM, Realince,Tata etc are all making use of these strategies. It is very important for an organization to know its constituencies, to whom the message is being sent to. The constituencies are two types:

Primary- customers,employees, shareholders and communities.
Secondary-suppliers, government and creditors.

The organizations have to asses the result of communication and determine whether the communication had the desired result or not.The questions we have to ask is did the constituencies responded in the way corporation wished? And should the corporation revise the message for constituencies to respond appropriately? For example:I had ordered for a commodity and told the shopkeeper to deliver to my house but he didn't. Then i called him up again and asked him to deliver within 6pm and i received .Which shows communicating to stakeholders is very important to get the desired response.

organizations must consider the how to be able to communicate effectively to the constituencies to be effective in today's world.

Refereces:

http://www.omalco.com/iabc.htm

http://www.volresource.org.uk/samples/olcomms.htm

http://www.pointsoflight.org/downloads/pdf/networks/nonprofitgov/working_solutions_april_may_2002.pdf

The Changing Environment for Business

Today’s business environment is constantly changing. Whether it’s a large corporation or a small business organization. The way organizations adapt their behavior as manifested through their communications. Even the public’s current expectations of organization are also different from what they were 5decades ago. Technology has played a major part in strengthening channels of communication around the globe there by disintegrating national boarders, which is called “global village.” The short-term orientation of today’s managers rarely gives them an opportunity to look at the broader picture as of how there changing environment affect the company’s image with a variety of constituencies. The challenges faced by senior managers are profoundly unsettling impact of technological change. Even though technology has made business very user friendly the uncertainty level has hit the main stage. This forces the companies to determine what, if anything, they need to do to respond to such changes. On the other side of the coin the companies should learn to adapt to the changing the environment without changing their principles. Companies which are successful give equal importance to communication and strategy.

Corporate communication teams play a core role in defining a corporate mission and also communicating that mission to internal and external constituents. Today’s rapid changing environment, a clear-cut corporate mission which not only keeps its employees aligned to the company but also can set an example to the consumers weary of the constant change surrounding them.

The example for changing in environment is like few decades ago when computer was made the size of the computer was as large as room but now due to environmental changes the computer is as small as size of the book. Another classic example of changing environment is when mobil phone came into picture it was as huge as jewel box but now you can get mobil phone for the size of business card.

References:

http://www.bized.co.uk/current/pbl/2005_06/230106.htm

http://www.willipedia.org/wiki/corporate_communications

http://www.pointsoflight.org/downloads/pdf/networks/nonprofitgov/working_solutions_april_may_2002.pdf